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Annual Report FY2025

Unimpeachable Credentials

Quality You Can Feel at Every Step

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Every visit to SGMC Health is supported by more than skilled clinicians — it’s backed by systems designed to keep care safe, consistent, and dependable.

In 2026, SGMC Health earned ISO 9001 Quality Management System certification from DNV, an internationally recognized standard that reflects how quality is built into everyday care. 

For patients, ISO 9001 isn’t about a certificate on the wall. It’s about what happens behind the scenes: clear communication between teams, careful attention to safety, and processes that are measured, monitored, and improved over time.

This framework helps reduce variation in care and supports smoother experiences from arrival to recovery.  

Unlike traditional accreditations that occur every few years, ISO 9001 requires continuous evaluation. That means SGMC Health teams are always looking for ways to improve how care is delivered — so whether patients are visiting a hospital, clinic, or specialty service, they can expect the same high standards across the system. 

ISO Outpatient Surgery Main
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