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know then go

Knowing where to go when you’re ill or injured makes a big difference.

But it can get confusing.

So here’s a breakdown of where to get the right care at the right time.

Primary Care

For regular medical problems or most urgent needs.
  • Annual check-ups
  • Common cold
  • Ear infection
  • Fever
  • Flu
  • Health advice
  • Medication refills
  • Physicals
  • Sinus infections
  • Skin rashes
  • Sore throat
  • Referrals to a specialist
  • Routine tests
  • Urinary tract infection
  • Vaccines

Urgent Care

For common things that need to be treated soon but your primary care provider is not available. 
  • Allergic Reaction
  • Animal or insect bite
  • Breathing difficulties (such as mild or moderate asthma)
  • Cuts requiring stitches
  • Fever and headache
  • Minor burns
  • Moderate back pain
  • Nausea, vomiting, and diarrhea
  • Sprains or strains
  • Suspected broken bone

Emergency Department

For serious, life-threatening conditions.
  • Broken bone
  • Choking
  • Coughing up or vomiting blood
  • Difficulty speaking or breathing
  • Head or eye injury
  • Heart attack
  • Moderate to severe burns
  • Poisoning or overdose
  • Seizure
  • Severe abdominal pain
  • Severe chest pain
  • Signs of stroke (such as numbness or weakness of limbs)
  • Shortness of breath
  • Sudden loss of consciousness
  • Uncontrolled bleeding
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