When to Visit SGMC Urgent Care
SGMC Urgent Care provides care for non-emergent, minor injuries, and illnesses. If you’re experiencing any of the following symptoms, Urgent Care is ready to provide quality, walk-in care no matter what age.
Please Note: If you can get an appointment with your primary care provider, that is a better choice than urgent care because he or she knows your history, the medications you take, and has a more complete picture of your overall health.
- Childhood illnesses
- Cold or flu symptoms
- Sore throats
- UTIs
- Viral illnesses
- Cuts, bruises, and burns
- Ear and eye infections
- Strains and sprains
- Dehydration
- Respiratory infections
- Rashes
- Minor fractures
Where To Find Us
"They all made sure we got the care we needed and got us on our way as quickly as possible. These people are wonderful and do a tough job with not enough resources, but somehow manage to keep their caring and kind spirits. Thank you all so much!!"
I have gone to this urgent care four times, and I have to say it is the best in town. They are the fastest and most efficient. The nurses and x-ray technicians are great. If you have an issue, the office manager will go above & beyond to help you.
The front desk can easily handle insurance companies and get you signed in quickly. The nurse staff is amazing, friendly, and really care about helping you. This is my #1 recommended urgent care for minor injuries and illness.
Dr. Stout and Nurse Mandy did a phenomenal job with my daughter! She has sensory issues and they both were very patient and took the time to listen to me.
I was very pleased with how well our service was here today! Very friendly staff who were quick and efficient. Keely Paramo was very personable and caring. Thank you for all you do!
Grandson seen quickly, and though positive for flu and ear infection, Mandy took extra special care of him and made sure he was content and not afraid. Dr. Adams was nice and explained everything.
Dr. Stout and Nurse Wayne were 10/10! I didn’t feel like I was just a number. They were personable, polite, kind, and knowledgeable.
They were mindful that my daughter might be scared and helped make it fun for her, and after diagnosis, the nurse (Mandy) helped us find a pharmacy since we aren’t familiar with the area, printed our mapquest directions, and made us a coffee!
When to Call 911
If you’re experiencing any of the following symptoms, call 911. SGMC Urgent Care does not treat life-threatening emergencies.
- Chest pain
- Unexplained loss of consciousness
- Severe abdominal pain
- Coughing up or vomiting blood
- Difficulty breathing or shortness of breath
- Sudden dizziness, weakness or loss of coordination or balance
- Sudden blurred vision
- Seizures
- Sudden, severe headache
- Head trauma with loss of consciousness
- Numbness in the face, arm or leg
- Deep cuts or bleeding that won’t stop
- Severe burns
Frequently Asked Questions
Do I need to make an appointment to visit SGMC Urgent Care?
No appointments are necessary. Walk right in during normal business hours which are Monday through Sunday, 9:00 am to 8:00 pm. Patients will be seen in the order in which they arrived.
What if I need lab work?
Urgent Care offers lab tests which can be performed during the exam such as urine dipsticks, hemoccult, rapid strep, pregnancy, flu A&B, and fingerstick hemoglobin and glucose.
Other lab work requires a physician’s order and can be drawn during regular SGMC Outpatient Plaza walk-in lab hours. The lab in the SGMC Outpatient Plaza will be open for outpatient business Monday through Friday from 5:30am to 7:30pm. The Outpatient Plaza lab is closed on weekends.
Does SGMC Urgent Care perform x-rays?
Routine X-Rays are available at Urgent Care. CT, MRI, and any other diagnostic imaging will not be done in Urgent Care. Any patient who needs such testing will need to have orders given from Urgent Care physician and an appointment scheduled.
Is there anything you cannot treat at SGMC Urgent Care?
SGMC Urgent Care will not treat serious conditions including trauma, chest pain, strokes, heart attacks, severe abdominal pain, shortness of breath, and other emergent health conditions. If you think you are experiencing a life-threatening emergency, call 911. If a person with a serious medical problem presents at SGMC Urgent Care by mistake, he or she will be transported by EMS to SGMC’s Main Emergency Department.
What kind of doctors are at SGMC Urgent Care?
Providers are Board Certified affiliated Physicians assisted by experienced healthcare staff. Some or all of the health care professionals performing services in this hospital are independent contractors and are not hospital agents or employees. Independent contractors are responsible for their own actions and the hospital shall not be liable for the acts or omissions of any such independent contractors.
What do I need to bring with me when I visit SGMC Urgent Care?
When you visit Urgent Care, please bring a form of identification, your insurance card and a form of payment. SGMC offers convenient payment options including cash, check, or credit card. Insurance co-payments are due at time of service.
What insurance plans does SGMC Urgent Care accept?
Urgent Care accepts most major insurance plans including Medicare and Medicaid and self-pay. SGMC Urgent Care will confirm insurance eligibility at patient check-in. It is SGMC’s policy to collect payment of co-pays, deductibles, and deposits for services rendered at the time you check in for your visit. Insurance plan details will vary depending on the particular policies. Each visit to the office is billed to your insurance company by our billing office.
How much will my SGMC Urgent Care visit cost if I don’t have health insurance?
It is SGMC’s policy to collect payment for services rendered at the time of check in. If you do not have insurance coverage, a minimum of $50 will be required at check in.
Patients unable to pay at time of service will be referred to Patient Financial Services. If a patient meets presumptive eligibility for Medicaid or is approved for financial assistance, the patient will receive a letter and then may be seen at Urgent Care without making the minimum payment. The approval for financial assistance at Urgent Care is valid for one month’s time. Patient Financial Services can be reached at 229-333-1040.
Does SGMC Urgent Care provide medication refills?
No. Maintenance medications for pain, high blood pressure, diabetes, etc. must come from your Primary Care Provider.